CSVWorks Docs
Importa le recensioni di WooCommerce da CSV
Follow this step-by-step guide to import woocommerce reviews from csv using WebToffee Import/Export. You’ll confirm headers, map product IDs/SKUs, run a small test, and then scale safely without mapping errors.

Before You Start
- Use the exact headers from our Modello CSV per recensioni WooCommerce.
- Prefer product_id mapping; use product_sku only when IDs aren’t available.
- Dates must be
YYYY-MM-DD
. - Export files as UTF-8 (no smart quotes or stray tabs).
Need to generate reviews first? Try the Generatore di recensioni (AI or CSV).
Required Columns
Copy these column names exactly to reduce mapping issues during import.
commento_autore
,commento_autore_email
,data_del_commento
commento_contenuto
,valutazione
(1–5),verificato
(yes/no)product_id
orproduct_sku
(choose one per row)status
(approve/hold/spam) – optional
How to Import Reviews with WebToffee
- Open the importer: WooCommerce → Import/Export → Import → Reviews/Comments.
- Upload CSV: Select your file (UTF-8). Continue.
- Mapping step: Check that author, email, content, rating, and product fields auto-map to the correct columns. If not, map them manually.
- Test run: Import 10–20 rows first. Review results in Comments → Product reviews.
- Full import: Once validated, import the full CSV.
Plugin reference: WebToffee – WooCommerce Product Import Export. General guidance: WordPress.org Documentation.
Sample CSV
comment_author,comment_author_email,comment_date,comment_content,rating,verified,product_id,product_sku,status Alex Chen,[email protected],2025-01-10,"Great fit and fast shipping.",5,yes,1234,,approve Samira B,[email protected],2025-01-12,"Color exactly as pictured.",4,no,,TEE-XL,approve
If you use product_sku
, leave product_id
empty for that row (and vice-versa).
Troubleshooting
- Reviews not attached to products: confirm the product IDs/SKUs exist and are published.
- Dates fail to parse: use
YYYY-MM-DD
with leading zeros; avoid locale formats. - All reviews pending: set
status
toapprove
or bulk-approve after import. - Encoding issues: export as UTF-8; remove smart quotes and stray tabs.