CSVWorks

Contact CSVWorks

Need help with WooCommerce CSV generators? This is the official Contact CSVWorks page — reach our team for support with reviews, random orders, and bulk coupons, plus guidance on WebToffee Import/Export mapping.

How to Contact CSVWorks

Email

[email protected]
Include a small CSV sample and a screenshot of the WebToffee mapping step for faster help.

Docs & Templates

WooCommerce CSV documentation
CSV-Vorlagen

Werkzeuge

Send a Message to CSVWorks

Use this form to contact CSVWorks about generator usage, CSV header questions, or WebToffee import troubleshooting.

What We Help With

Review imports: mapping Produkt-ID vs Produkt-SKU, rating fields, and approval workflow.
Orders CSV: line items by ID or SKU (1234:2|5678:1), taxes, shipping, and totals.
Coupons CSV: discount type, expiry, usage limits, product/category restrictions, and ID-based updates.
WebToffee Import/Export: field auto-mapping, delimiter rules (semicolon for multi-IDs), and test-import checklists.

Response Times & Availability

We typically reply within one business day (Mon–Fri, 9:00–17:00 UTC). If you’re on a deadline, write “Urgent” in the subject. For complex cases, we’ll request a minimal CSV reproducer and the exact WebToffee step where the mismatch occurs.

FAQ

Which importer is supported?

All CSVs and guides are designed for WebToffee Import/Export. If mapping fails, contact CSVWorks with your headers and we’ll spot the mismatch.

What delimiter should I use inside cells?

Use comma for columns, and semicolon inside cells for multi-values (e.g., coupon product IDs 123;456).

Can you review my CSV before import?

Yes. Send a 10–20 row sample and describe the target behavior. We’ll confirm headers and data types.

Do you offer help with large catalogs?

We can advise on batching, ID lookups, and re-runs. For enterprise support, please contact CSVWorks with scope and timeline.

Prefer email?

Write to [email protected] and we’ll reply soon.

Open Contact Form

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